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guide · migration

How to switch from Kahunas, free, in one day.

If you are moving to Coachway, our team does the migration for you in one day, free, and your first month is free. Before you commit, we tell you what moves across and what you set up again, like client payment subscriptions on your own Stripe.

The plan on your side stays the same whichever platform you pick: export from Kahunas first, check billing, move a pilot group, cancel Kahunas last. If the Kahunas 2.0 update is the reason you are looking, this guide covers the move itself.

By Markus Evers · Updated November 12, 2026

the short version

Request the copy of your Kahunas account data first, check who runs each client subscription and make a separate plan for billing. Move a pilot group, then the rest in small groups, and cancel Kahunas last. If you move to Coachway, our team does the migration in one day, free, and your first month is free.

leaving kahunas?

We move you to Coachway in one day, free.

Sign up on coachway.io/kahunas/ and the checkout shows 30 days free. Card required, nothing is charged during your free month. Tell us what to move and a person from our team does the migration with you. We tell you what moves before anything changes, and client payment subscriptions are set up again on your own Stripe.

Coachway is not affiliated with or endorsed by Kahunas.

See the switch offer

Use the migration checklist and downloadable tracker to record your export, billing and client-access checks.

step zero

What you can export from Kahunas.

Before you touch a new platform, take stock of what you can carry out. Kahunas's help centre documents two copies of your data: one per client and one of your own account (checked 11 November 2026). No self-serve full-account export is documented, so ask Kahunas support for the exact scope before you cancel anything.

01

A copy for each client.

When a client asks for a copy of their data, the business owner logs the request under Settings, Client data requests, confirms it is really them and generates the export. Kahunas builds a zip with the client's profile, check-ins, form answers, workout and nutrition logs, health measurements, goals, payment records and the photos and files they uploaded. Chat messages are not in it. The download link goes to the client's email and works for 72 hours, and the copy is kept for 30 days (help.kahunas.app, checked 11 November 2026).

02

A copy of your own account data.

On the same screen, "Request a copy of my data" asks Kahunas support to prepare a copy of your coach account data. Kahunas says support emails the download links to your sign-in email address within one month (help.kahunas.app, checked 11 November 2026). Request it early. What is in that copy is not listed, so ask Kahunas support which programs, meal plans, templates and client records it covers.

03

Check your payment setup.

Client payment subscriptions on Kahunas run through your own Stripe or PayPal, and Kahunas says you can export your transactions from Revenue (kahunas.io/features/payments, checked 11 November 2026). Check which account and integration control each subscription. Access to your Stripe or PayPal account does not prove that another app can take over recurring billing. Stripe documents subscription migration separately. Confirm the supported approach with each provider before changing anything.

04

The relationship, which is the real asset.

Save and verify the contact details needed to invite clients. Explain the reason for the move and check their first login and check-in. A coaching relationship can help clients adapt, but it does not guarantee retention or replace missing data.

One safety habit worth adopting on the way out: whatever you can download from Kahunas, save a local copy, so your data lives with you before any subscription lapses.

the migration

How to plan the client migration.

Use these steps to separate the export work, billing decisions and client onboarding. Move the next group only after the pilot checks pass.

01

Export first, while Kahunas is still active.

Request the copy of your own account data from Kahunas support now, because Kahunas says it can take up to one month. Ask support exactly which programs, meal plans, check-in forms and client records it includes, since no self-serve full-account export is documented. Save anything else you rely on while you still have access. Kahunas's cancel guide says that when your plan ends, you and your clients lose access to the coach app and the client app (checked 11 November 2026).

Make a simple list of your active clients with their billing amount and renewal date. You will use it as your migration checklist, and it is the document that tells you the move is actually finished.

02

Pick the platform you actually want to be on in two years.

Choose for your actual coaching workflow and expected client count; our Kahunas alternative guide is a starting shortlist. Ask the destination to demonstrate its import and export options with representative records, and confirm cancellation terms before committing.

Test a representative program, meal plan, client login and billing workflow before inviting a group. Decide which records will be editable, which will be archives and which will not move.

03

Keep an overlap that fits the work.

Keep Kahunas available for clients who still need it while you test the new service. Confirm cancellation dates and the cost of any overlap. Its duration should follow the pilot results and billing plan.

Cancel only after you have saved the available records you need, resolved access for active clients and confirmed who manages the remaining charges. Do not assume that a complete export or automatic billing transfer exists.

04

Switch clients in waves, not all at once.

Move 5 to 10 clients first - ideally your most engaged ones, who will tolerate a small bump and give you honest feedback. Work out the rough edges in your app onboarding, your welcome message, and your first-week flow on that small group. Then move the rest in batches of 10 to 20.

Small groups let you resolve login, program and billing issues before more clients encounter them. Choose a group size that you can support and reduce it if the pilot exposes additional work.

05

Explain the change clearly, before it happens.

This is where switches are won or lost. Send each wave a short personal video - not a wall of text - that says what is changing, why you chose the new app, what it means for them, and exactly what they need to do (download the app, log in, done).

Track who has logged in and completed a first check-in. Follow up with those who need help, using the client onboarding playbook to plan the welcome steps.

choosing well

What to look for in the platform you move to.

You are switching for a reason. Whatever that reason is, do not solve only that one problem - solve the next two years. These are the five things that matter most to a coach who is mid-migration, and they hold true whether you land on Coachway or somewhere else.

Pricing that stays predictable as you grow.

Per-client or flat pricing means you can model your costs at 20, 50, and 100 clients without surprises. Watch for anything that scales fees with your revenue - it quietly punishes you for growing. Map your numbers before you commit.

Your own payments.

Confirm who can administer your payment account, what the new platform can access and how existing subscriptions would be handled. Check separately for each processor you use.

Export terms, in writing.

Before you sign up anywhere, ask for a written answer on what you can export and how, and check for a lock-in or a binding period.

A workflow that saves you time.

Try the same check-in task on both platforms. Check how many screens and manual steps it takes, and time it yourself before assuming a particular productivity gain.

A client app your clients will use, and real human support.

Have a few clients try the new client app before you commit: logging in, finding their plan and sending a check-in. And when something goes sideways mid-migration, you want a person who knows the platform to answer you quickly, so ask each vendor how support works and test it during the trial. The full evaluation checklist is in how to choose an online coaching platform.

the honest part

What is actually hard about switching.

Plan for both file handling and client support. The pilot should reveal gaps in data, template reconstruction, billing and onboarding before you set the full switch date.

hard part one

Client communication.

Clients need usable instructions, a working login and access to their current plan. Track these checks alongside the technical work and make room for follow-up support.

hard part two

Re-onboarding, not just re-importing.

Moving the data is not the same as moving the habit. A client who logged check-ins daily on the old app can quietly go quiet on the new one if the first week feels unfamiliar. Treat the first 7 days on the new platform like a fresh onboarding: confirm they are in, that their plan is there, and that they know where to log their next check-in.

Communication and small groups can make problems easier to find and resolve. They do not guarantee that every client stays, that all history moves or that the work fits a particular number of weeks.

if you are moving to Coachway

Our team does the migration in one day, free.

Sign up on the Kahunas switch offer page. The checkout there shows 30 days free and your price after it. Then tell us what to move, with the short form there or the chat in the app. A person on our team replies the same day on weekdays and plans the move. Before anything changes, we tell you what moves across and what you set up again. Then our team does the migration in one day, free. Client payment subscriptions are not moved: they are set up again on your own Stripe. Your side of the plan above still holds: export first, check billing, move a pilot group, cancel Kahunas last.

questions coaches ask

Frequently asked.

What can I export from Kahunas?

Kahunas's help centre documents two copies (help.kahunas.app, checked 11 November 2026). When a client asks for a copy of their data, you log the request under Settings, Client data requests, and Kahunas builds a zip with their profile, check-ins, form answers, workout and nutrition logs, health measurements, goals, payment records and the photos and files they uploaded. Chat messages are not in it, and the download link works for 72 hours. For your own account data, Kahunas support prepares a copy and emails download links within one month. No self-serve full-account export is documented, so ask Kahunas support for the exact scope before you cancel.

Do my client payment subscriptions move to Coachway?

No. Client payment subscriptions are not moved. They are set up again on your own Stripe account, and Coachway takes 2.4% per transaction plus Stripe's fees. Before you change anything, check which account and integration run each subscription today and plan the charge dates so no client is billed twice or missed.

How long should I allow for the switch?

If you move to Coachway, the move itself is one day, done by our team, free, and you get a full free month when you sign up on coachway.io/kahunas/. Getting your clients using the new app takes longer and goes at your pace: invite a pilot group first, then the rest in small groups, and keep Kahunas until the checks pass. Request the copy of your Kahunas account data early, because Kahunas says its support emails it within one month.

Can a platform switch guarantee that every client stays?

No. Clear instructions, a pilot and small groups can make problems easier to resolve. Verify client access and current plans, explain missing history and follow up with people who need help.

Should I cancel Kahunas before setting up the destination?

No. Finish the exports and tests first. Kahunas's cancel guide says that when your plan ends, you and your clients lose access to Kahunas, including the coach app and the client app (help.kahunas.app, checked 11 November 2026). Confirm remaining billing responsibilities and client access before ending the old service. Account cancellation and client subscription cancellation may be different actions.

Can Coachway import my existing plans?

Sign up on coachway.io/kahunas/. The checkout there shows 30 days free and your price after it. Then tell us what to move, with the short form there or the chat in the app. A person on our team replies the same day on weekdays and plans the move. Before anything changes, we tell you what moves across and what you set up again. Our team then does the migration in one day, free. Client payment subscriptions are set up again on your own Stripe.

See Coachway for yourself

Coming from Kahunas? Sign up on coachway.io/kahunas/ and the checkout shows 30 days free. Try the whole platform with your own clients, tell us what to move, and our team does the migration in one day, free.

Card required. Nothing is charged during your free month.
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