Your whole client list, in your pocket.
Coaching does not stop when you leave your desk. Log in to the Coachway app with your coach account and you get four tabs: Clients, Inbox, Leads and Settings. Review the check-ins that came in, answer a client with a voice note and move a lead along from the gym floor or the sofa. Building programs and meal plans stays on desktop.
In short
A coach app lets you handle the daily side of online coaching from your phone. The Coachway coach app has four tabs, Clients, Inbox, Leads and Settings: open any client's page, review check-ins and mark them read, reply with text, voice notes or images, and work your leads. You log in with your coach account in the same app your clients use. Building programs and meal plans stays on desktop.
Same app as your clients
Sign in to the same Coachway app your clients use, with your coach credentials. The Inbox opens first, with filters for My clients, Unread and New check-ins. The Clients tab holds your whole client list, filtered by status or narrowed to the clients assigned to you.
Answer in the moment
A quick voice note between sets often beats a perfect paragraph hours later. Keep clients feeling coached without being chained to your laptop.
Nothing slips
New messages arrive as push, and so do the alerts you see on the web: failed payments, new leads, completed onboarding and newly assigned clients. Tap one and the app opens that client or lead.
The check-ins you review on the phone are the ones from your check-in forms, and the Leads tab is the same pipeline as Leads on desktop. For how the coach app and the client app fit together, see the personal trainer app guide. Choosing a platform? Our client management software comparison shows what to look for.
Clients tab
Open a client and clear their check-ins between sessions
Tap a client and their page opens with the latest check-in on top, the number of unread check-ins and a Review button. Page through check-ins with the arrows and mark each one as read, or mark them all as read at once. Below it you see the client's program week, check-ins, weight and steps, and you can add tasks and notes or look at their meal plan and latest workout.
Leads tab and alerts
Work your leads and catch failed payments on the go
The Leads tab lets you search your leads, filter by status, add a new lead, change its status and edit it with notes. The notifications you get on the web also come as push: Payment Failed, New Lead, Onboarding Complete and Client Assigned, among others. Tap one and the app opens the client or lead it is about.
All features
See all featuresKeep exploring
Explore more features
Client management
Pause clients, decide their app access when they end, and see every client date on one calendar.
Check-ins & forms
Onboarding and weekly check-in forms you build yourself, with skips for holidays and a first check-in date.
Payments
Subscriptions on your own Stripe account, charged on the day you choose. Coachway takes 2.4% per transaction plus Stripe's fees.
Questions, answered
What can I do in the Coachway coach app?
The app has four tabs: Clients, Inbox, Leads and Settings. Open any client to see their latest check-in, program week, check-ins, weight and steps, tasks, notes, meal plan and latest workout; page through check-ins and mark them read, chat with clients, work your leads and get alerts for failed payments and new leads. Building programs and meal plans happens on the desktop platform.
Do I need to download a new app for Coach app 2.0?
No. Coach app 2.0 is an update to the same Coachway app your clients use, so there is nothing new to download. Sign in with your coach email and password and you get the coach view.
I coach in a gym all day. Does the app fit that?
That is exactly the use case. Between sessions you can review check-ins, answer client questions and check on a new lead from your phone, so your online clients get responses during the day instead of a batch reply at midnight.
Can I review check-ins from my phone?
Yes. Open the client and tap Review on the latest check-in, use the arrows to move between check-ins and mark each one as read, or mark them all as read at once. When a client sends a check-in it also shows up as a card in the chat, and tapping the card opens that exact check-in.
Which notifications come as push in the coach app?
New messages, plus the notifications you see on the web platform: Payment Failed, New Lead, Onboarding Complete, Client Assigned, Payment Plan Not Started and Post Reported. Tapping one opens the client or lead it is about. You only get a push for a notification you would also see on the web, and turning a type off under Notification Preferences on the web turns off the push too.
Can I see only my own clients in the coach app?
Yes. If you coach on a team, switch on My clients and the list, status tabs and filters count only the clients where you are set as coach. The app remembers the choice after you close it.
Can I manage leads from my phone?
Yes. The Leads tab lets you search your leads, filter by status, create a new lead, change its status, and edit a lead and add notes. A New Lead push opens that lead in the app.
Can I send voice notes and video messages to clients in Coachway?
Yes. In a client's chat you can send text, voice notes, video messages and images: click the microphone icon to record a voice note, or the video icon to record a video of up to 10 minutes. From the phone app you can send text, voice notes and images with your normal coach login.
How do I send the same message to all my clients at once?
Use a broadcast. Go to Clients, clear any filters (or filter by coach or tag) and click Broadcast in the top-right corner, or tick specific clients and click Broadcast in the bottom bar. Each client gets it as a normal chat message with a push notification and cannot see it went to others.
How do I set reminders to follow up with a specific client?
Use Tasks. Open the client's profile, click Tasks in the top-right corner, write the task, pick a date (it defaults to tomorrow) and click Add Task. Tasks are private reminders that only you see, never the client.
How do I share a PDF or welcome guide with a client in the app?
Upload it once to the Vault: go to Vault, click Upload Resource, give it a name and type and an optional description. Tick Available to all clients to share it with everyone, or send it from a chat with the vault icon. The client opens it under Lessons & documents in their app, and the Vault tab on the client's profile shows whether they have seen it.
Can my clients use the Coachway app in their own language?
Yes, each client picks their language when setting up the app and can change it later under Profile, Settings, Personal Information. Menus, buttons and recipes from the Coachway database follow that choice. Anything you write yourself, such as check-in forms, automation messages, chat messages, plan names and your own recipes, is shown exactly as you wrote it and is not translated.
Can I turn off chat for clients on a cheaper package?
Yes, chat can be switched off per client. Open the client's settings and toggle off Messaging with you, and that client can no longer send you messages. Coachway does not mark messages as read when you open them; you click Mark as read yourself, so unanswered clients stay visible.
Articles & guides
all guidesPersonal Trainer App: Coach + Client App in One (2026)
A personal trainer app is the coach-side software plus the client app your clients open every day. What a good one must do, and how Coachway is both from EUR 69/month.
Read the guide12 best client management software for personal trainers (2026)
An honest comparison of the 7 platforms online coaches actually use. Pricing, features, support, Stripe ownership, and which one fits which size of business.
Read the guideHow to do faster client check-ins at scale (without cutting quality)
At 15 minutes each, 100 check-ins is 25 hours a week; at 4 minutes it is under 7 - same quality. The repeatable review order, templated-but-personal feedback, and the inbox that makes it fast.
Read the guideSee what Coachway can do for your coaching business
Coachway was built on knowledge from working with 150 online coaches over 6+ years, who all hit the same wall - slow platforms, clunky workflows, wasted hours. Start your 14-day free trial and see what we fixed - the whole platform, no charge today, cancel anytime under Billing.
Still reading? Start your own Coachway in minutes. Start in minutes.
Explore Coachway